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What areas does Simple Provisions currently serve?Charleston Sullivans Island Isle of Palms Folly Beach Kiawah Island Seabrook Island
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What is your cancellation policy?Our cancellation policy is as follows: 60 or more days prior to event, the full deposit will be refunded to the client 30 - 59 days prior to the event, half of the deposit will be refunded 7 - 29 prior to the event, Simple Provisions will keep the total deposit 6 days or less prior to the event, the full amount will be owed to Simple Provisions
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What payment options are available for final payment?Simple Provisions Private Dining accepts payments by personal check or cash. Payments are also accepted using all major credit cards or an ACH payment for an additional 3% service fee. Please make all checks payable to Simple Provisions.
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What does an in home experience entail?Our full in home experience includes set up, preparation of menu, service with staff, and full clean up. This service has a $750 food minimum plus an additional $400 staffing charge for one event lead/server and one chef. The final total includes 20% staff gratuity, taxes, and fees. Staffing is scaled up based on the final guest count.
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What is included with delivery?For delivery service, we prepare the meal and deliver it to your home mid afternoon. We include all of the instructions for reheating your menu. These instructions are simple and never require more than a few minutes of cooking. The food minimum for this service is $500 and staff is not required. This service incurs a $55 fee per delivery. We also off a service option of delivery with setup. This service incurs a $200 staff fee and a $50 disposable set up fee. This is a maximum of 2 hours of set up and has a $500 food minimum. We arrive 2 hours in advance to prepare the menu and set you up for dinner. Staff will exit right as the gathering is set to begin. The client is responsible for all clean up.
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What if some in my party want different desserts?We offer the option for dessert duos for an additional amount per person.
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Do I need to tip the chef?Our team strives to provide exceptional service and experience. A 20% gratuity is included in our final cost of services. If you feel our team went above and beyond and want to leave additional gratuity, we will split this evenly among all team members.
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What equipment do I need to provide?Our chef will need to utilize standard cooking pots and pans. Our team will provide all serving ware necessary for the experience unless the client has something specific that they would like us to use. Anything used by the chef will be cleaned and returned to its place in the kitchen. We ask the client to provide enough glassware, china, and flatware needed for the number of guests attending. If you do not have enough, please inquire about rentals!
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What if someone in my party has allergies or dietary restrictions?We take all allergies and dietary restrictions very seriously! Please let us know in advance if anyone in your party has allergies or dietary restrictions. Since all of our menus are customizable, we try to accommodate all of the needs of our guests.
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Will the chefs clean up when finished?Our chefs will clean all work surfaces, dining areas, and any equipment used during service. Our team will take out all trash and run the dishwasher before departing.
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Do we need to provide a parking spot or parking pass?We ask that you provide a parking space at the address of the gathering. If this is not possible, please let us know. If a pass is required to get to your address, please provide this in advance of your gathering.
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Can I book for less than 6 people?We are currently booking all gatherings for a minimum of six guests. If you there are fewer 6 in your party, our chef will be happy to set aside the remaining meals for you to enjoy in the following days!
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