Question 1

What areas does Simple Provisions currently serve?

Accepted Answer

Charleston
Sullivans Island
Isle of Palms
Folly Beach
Kiawah Island
Seabrook Island

Question 2

What is your cancellation policy?

Accepted Answer

Our cancellation policy is as follows:

60 or more days prior to event, the full deposit will be refunded to the client
30 - 59 days prior to the event, half of the deposit will be refunded
7 - 29 prior to the event, Simple Provisions will keep the total deposit
6 days or less prior to the event, the full amount will be owed to Simple Provisions

Question 3

What payment options are available for final payment?

Accepted Answer

Simple Provisions Private Dining accepts payments by personal check or cash.
Payments are also accepted using all major credit cards or an ACH payment for an
additional 3% service fee. Please make all checks payable to Simple Provisions.

Question 4

What does an in home experience entail?

Accepted Answer

Our full in home experience includes set up, preparation of menu, service with staff, and full clean up.  This service has a $750 food minimum plus an additional $400 staffing charge for one event lead/server and one chef.  The final total includes 20% staff gratuity, taxes, and fees. Staffing is scaled up based on the final guest count.

Question 5

What is included with delivery?

Accepted Answer

For delivery service, we prepare the meal and deliver it to your home mid afternoon.  We include all of the instructions for reheating your menu.  These instructions are simple and never require more than a few minutes of cooking.  The food minimum for this service is $500 and staff is not required.  This service incurs a $55 fee per delivery.

We also off a service option of delivery with setup.  This service incurs a $200 staff fee and a $50 disposable set up fee.  This is a maximum of 2 hours of set up and has a $500 food minimum.  We arrive 2 hours in advance to prepare the menu and set you up for dinner.  Staff will exit right as the gathering is set to begin.  The client is responsible for all clean up.

Question 6

What if some in my party want different desserts?

Accepted Answer

We offer the option for dessert duos for an additional amount per person.

Question 7

Do I need to tip the chef?

Accepted Answer

Our team strives to provide exceptional service and experience. A 20% gratuity is included in our final cost of services. If you feel our team went above and beyond and want to leave additional gratuity, we will split this evenly among all team members.

Question 8

What equipment do I need to provide?

Accepted Answer

Our chef will need to utilize standard cooking pots and pans. Our team will provide all
serving ware necessary for the experience unless the client has something specific that they would like us to use. Anything used by the chef will be cleaned and returned to its place in the kitchen. We ask the client to provide enough glassware, china, and flatware needed for the number of guests attending. If you do not have enough, please inquire about rentals!

Question 9

What if someone in my party has allergies or dietary restrictions?

Accepted Answer

We take all allergies and dietary restrictions very seriously! Please let us know in
advance if anyone in your party has allergies or dietary restrictions. Since all of our
menus are customizable, we try to accommodate all of the needs of our guests.

Question 10

Will the chefs clean up when finished?

Accepted Answer

Our chefs will clean all work surfaces, dining areas, and any equipment used during
service. Our team will take out all trash and run the dishwasher before departing.

Question 11

Do we need to provide a parking spot or parking pass?

Accepted Answer

We ask that you provide a parking space at the address of the gathering. If this is not
possible, please let us know. If a pass is required to get to your address, please provide this in advance of your gathering.

Question 12

Can I book for less than 6 people?

Accepted Answer

We are currently booking all gatherings for a minimum of six guests. If you there are fewer 6 in your party, our chef will be happy to set aside the remaining meals for you to enjoy in the following days!

Frequently Asked Question